Questions, answered plainly.
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Showing 5 questions in Bank messages & statements
Bank messages & statements5 questions
Which banks’ SMS formats are understood?
Alerts from 27 banks in Oman, the United Arab Emirates, Egypt, Iran, India and the United States: Abu Dhabi Commercial Bank, American Express India, Arab Bank, Bankino (Middle East Bank), Bank Muscat, blu Bank, Chase, CIB Egypt, Citi, Discover, Emirates Islamic, Emirates NBD, First Abu Dhabi Bank, HSBC, Liv, Mashreq, Bank Mellat, Bank Melli Iran, National Bank of Egypt, Parsian Bank, Bank Pasargad, Resalat Bank, Bank Saderat Iran, Charles Schwab, Bank Sepah, Standard Chartered, Bank Tejarat. More are being added.
A message Mizan can’t read isn’t discarded: it’s kept exactly as you pasted it, so you can fill in the details yourself.
What happens if a message is cut off?
It goes to your Review Inbox with one specific question — for example “What was the amount?” or “Which date?”. Nothing is applied until you answer. A missing amount is never counted as zero.
What if I paste the same message twice?
Mizan compares it with what’s already recorded and shows the two side by side, with the reference numbers. You decide whether it’s the same purchase — nothing is merged silently. Two real purchases that look alike, such as two coffees on the same day, stay separate.
Can I upload a bank statement instead?
Yes: a CSV file from any bank, or a Bank Muscat PDF statement. Mizan matches its rows against what you’ve already captured, so nothing is counted twice, and shows a preview before anything is saved. Statements are also how you reconcile a month.
Is a transfer to my savings counted as spending?
No. Moving money between your own accounts is a transfer: it changes where money sits, not how much you have. The same goes for paying off your credit card — the card purchases were the spending, and the repayment isn’t counted again.
Still stuck?
Ask the person who invited you, or read a short guide first.